Cancellation Policy

Our goal is to provide a unique, relaxing and custom experience to every guest on every visit. Our aestheticians take time to ensure that your sessions are customized to fit your very needs and this process begins well before the day you arrive.

SKYN Lounge requires a credit card to be placed on file to reserve your appointment and services. Cancellations must be made 48 hours in advance. Cancellations made within 24 hours of the reservation will result in a charge of 50% of the services. No-show appointments will be charged the full amount of the service.

Please be mindful that arriving late to your appointment affects other SKYN Lounge guests. Therefore, we may need to make changes to your services, if you are more than 10 minutes late. We greatly appreciate courtesy calls, if you know that you will be a few minutes late.


Product Return Policy

If for any reason, a client is unhappy with an unopened, unused product, a store credit may be given within seven days of purchase with the original receipt. No cash back.

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